Privacy Policy

1. General Information

This Privacy Policy explains how Interlude Ltd.(hereinafter – INTERLUDE) collects, uses, and protects personal data obtained through the website www.interlude.lv and the ticketing system.
INTERLUDE processes personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (the General Data Protection Regulation – GDPR) and the Personal Data Processing Law of the Republic of Latvia.

2. Data Controller

Interlude Ltd.
Reg. No.: 40203696596
Registered address: Plēnes iela 4, Rīga, LV-1046
Email: info@interlude.lv

3. Categories of Processed Data

INTERLUDE may process the following categories of personal data:

first name and last name;
e-mail address;
payment information (e.g., bank or card payment details processed by a payment service provider);
purchase information (e.g., purchased tickets, date, amount);
technical information about website visits (such as IP address, browser type, etc.), if necessary for security or statistical purposes.

4. Purposes and Legal Basis for Data Processing

INTERLUDE processes personal data for the following purposes and based on the corresponding legal grounds:

To process ticket purchases and ensure event attendance - based on the performance of a contract (Article 6(1)(b) GDPR);
To comply with accounting and tax requirements - based on a legal obligation (Article 6(1)(c) GDPR);
To communicate with customers regarding their purchase, changes, or cancellations - based on the performance of a contract (Article 6(1)(b) GDPR).

5. Data Retention Period

Personal data will be retained for as long as necessary for the respective purpose:

for contract performance - until the event takes place and the end of the limitation period for possible legal claims (3 years);
for accounting records – 5 years, in accordance with Latvian legal requirements.

6. Disclosure of Data to Third Parties

Personal data may be disclosed to:

payment service providers;
IT and hosting service providers ensuring the operation of the website and ticketing system;
accounting and legal service providers.

All service providers process personal data only according to INTERLUDE’s documented instructions and in compliance with applicable data protection regulations.

7. Data Subject Rights

You have the right to:

access your personal data and obtain information about its processing;
request correction or deletion of your personal data;
lodge a complaint with the Data State Inspectorate (www.dvi.gov.lv) if you believe your rights have been violated.

8. Data Security

INTERLUDE applies appropriate technical and organizational security measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

9. Use of Cookies

INTERLUDE’s website uses cookies to ensure proper website functionality and to improve user experience. Detailed information about the use of cookies is provided in the Cookie Notice available on the website.

10. Changes to This Privacy Policy

INTERLUDE may update this Privacy Policy periodically by publishing a new version on the website, indicating the date of the latest update.

This Privacy Policy is effective as of 19 November 2025.

Last modified: 19.11.2025.